Contact Us

Internal Sales:

Ph: (08) 9209 1377

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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Project Enquiries Contact:

Stephen King

Ph: 0437 934 029

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Project Enquiries Contact:

Stephen King

Ph: 0437 934 029

Email: stephen.kingThis email address is being protected from spambots. You need JavaScript enabled to view it.

Pump Care Pty Ltd 

 

Malaga Branch:

Unit 2/1956 Beach Road, Malaga WA 6090 

IMG 5209 

Kalgoorlie Branch:

159 Dugan Street, Kalgoorlie WA 6430

IMG 5122

 

Free Call # 1800 4 78677

Ph: (08) 9209 1377

Trading With Us

Trading Accounts

Pump Care Pty Ltd is a pump distributor and repairer. All customers are required to complete and lodge an account application form in order to hold a trading account with us. Please contact us on 1800 4 78677 to discuss this further.

Click here for our Terms and Conditions of Trade

 

Payment Terms

Unless otherwise agreed and confirmed in writing, Pump Care Pty Ltd standard trading terms are 30 days from the end of month of invoice date. We appreciate prompt payment. Repeated late payment will result in credit accounts being reviewed.

 

Methods of Payment

Pump Care’s preferred method of payment is via EFT direct into our bank account, by Credit Card using Visa or Mastercard or via cheques.

Cheques are to made payable to “Pump Care Pty Ltd” and posted to our Kalgoorlie office:

  • Pump Care, PO Box 400 Kalgoorlie, WA 6430

 If you wish to pay by EFT direct into our bank account, refer to the bottom of our Invoices or please call our office on 1800 4 78677 for our banking details.

 Please forward your EFT remittance advice attention to Accounts Receivable:

  • via email to
  • via fax to 08 9248 2188

 

Delivery and Freight

Freight Charges

Pump Care Pty Ltd reserves the right to invoice any freight charges that may be incurred whilst procuring goods.

 

Delivery Methods

Pump Care has access to multiple alternative freight options being air freight, road freight, sea freight or air bag. Charges may apply.

Where you request an alternative carrier(s), charges will be to your account. Prior notice of freight carrier, type of service and account number must be supplied.

All products are imported by sea freight. Should special indent products be required by air freight, this will be at set rates chargeable to you.

 

Pick Ups

Customers wishing to pick-up from Pump Care’s Malaga or Kalgoorlie offices, may do so providing such pick-ups are scheduled in advanced and made during normal company working hours. (Monday – Friday, 8am – 5pm)

Pump Care can coordinate any freight carrier pickup bookings.

Pump Care does not accept liability for delays in delivery caused by any transportation logistics company or business.

Full delivery and freight details are available in our (Terms and Conditions)

 

Pricing

All prices are in Australian dollars. Pump Care’s purchases are subject to GST. The final dollar total of your order including GST and any applicable shipping charges will be advised if placing your order by phone, fax or email, by one of our sales representatives. The invoice from Pump Care that will be emailed or mailed to you will include GST.

Any prices displayed on our website are subject to change without notice.

 

Warranty and Returns

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong selection. You can choose between a refund, exchange or credit where goods are faulty, wrongly described or doesn’t perform as they are supposed to. A 15% restocking fee may be applied for returned items.

This policy is offered by Pump care Pty Ltd in addition to the statutory rights to which you may be entitled under the Trade Practices Act 1974 and other applicable Australian consumer protection laws and regulations.

Items returned under Warranty must adhere to the associated terms and conditions.

To discuss the warranty, repair, exchange, or return of a product, contact one of our Sales Representatives on 1800 4 78677.

If you have any queries with regards to trading with Pump Care Pty Ltd, Contact Us on 1800 4 78677.

                                                                                                                                                                                                                                  

 

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